Sales & Marketing

The first step toward new markets is sales. International expansion is only viable with new business. Spaapen & Versteeg provides sales services to help you speed-up your international sales revenue when expanding abroad. As a sales agent, distributor or reseller, we build a strong foundation on which your organization can successfully build its European expansion.

We create and manage a local sales team for immediate revenue requirements and build a strong company and brand recognition for the future. After the outsourcing engagement you will have the processes and knowledge to continue managing your international sales force independently.

Company Representation

When sales have been established, a local presence would be extremely important for the continuity of your business. It will strengthen your position in three areas: knowledge (understanding market conditions thoroughly, from regulatory issues to consumer behavior); relationships (working effectively with our people, customers, government, regulators, contractors and others); and capabilities (having an established local presence ready to look after a customer and bring together resources and competencies to achieve what is required).

Spaapen & Versteeg can give you a (virtual) local presence by representing your company abroad. We will be your eyes and ears on the ground to gain local expertise of your market.

Administration

A company without an official establishment in Europe can appoint a fiscal representative. A fiscal representative works for a foreign company and deals with all its administration obligations (VAT declarations, listing and the paying of VAT). There are two types of fiscal representatives, limited and general. The limited fiscal representative acts on behalf of a foreign company to import the goods and make the subsequent deliveries. The general fiscal representative acts on behalf of a foreign company for all deliveries for which tax must be paid, the intra communal acquisition, and the import.

Spaapen & Versteeg offers the fiscal representation, both limited and general fiscal representation and takes care for the complete administration.

Distribution, Warehousing and Logistics

As soon as products are sold in Europe, a well-oiled distribution, fulfillment, warehousing and logistic system needs to be in place to get the products to the final destination.

Spaapen & Versteeg can offer customers an integrated end-to-end supply chain management solution, to and from anywhere in Europe. We work collaboratively with you to deliver innovative, robust, flexible and competitive logistics and supply chain solutions, tailored to meet your individual business needs. We constantly strive to improve the operations to reduce your costs and improve your service levels.

Customer Service

The moment your products or services are on the market, your customers must be able to get local support. Customer service is all about expectation. The service you provide to your customers is crucial to your business success. For many customers, after-sales service is what makes one supplier stand out from another, often more than product or price. Good customer service can attract new business and can create a loyal customer base.

With our call center and after sales services we makes sure we deliver the level of customer service you expect.